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Do good, Feel good, become a Partner

At the John Lewis Partnership, we’re not just about business; we’re about building a happier world for everyone. And that starts with our amazing team of Partners (that’s what we call our employees).

Our Partners drive our purpose, and guide us in our ambition to make a positive impact on the world around us.

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What makes us different?

Well, for starters we’re employee-owned, which means every one of our 74,000 Partners has a say in how we do things!

At our heart, we’re a retailer and selling products is what we do. However, we are so much more than that.

Happier People

Our business starts with happier Partners. We treat people with fairness, courtesy and respect, and we create a supportive, inclusive environment where everyone feels welcome and valued.

Partner Stories

Happier Business

We’re a Partnership built on democratic principles, where every voice matters and everyone shares in our success. We believe in fairness, transparency, and doing business the right way, empowering our Partners to shape the future of our business.

Being a Partner

Happier World

We’re passionate about making a positive impact on the world around us. We champion the happiness of our communities, build trusted relationships based on integrity and doing what’s right, and of course, taking responsibility for our environmental impact.

Ethics & Sustainability

What we stand for

Where Partners contribute to and celebrate in a successful business, underpined by these values.

Did you know?

Waitrose was originally called Waite, Rose & Taylor (the surnames of its founders) prior to the Partnership purchasing the stores in 1937.

Paolo in a Waitrose uniform holding a giant fake fish and laughing.
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Paolo in a Waitrose uniform holding a giant fake fish and laughing.

Did you know?

Waitrose was originally called Waite, Rose & Taylor (the surnames of its founders) prior to the Partnership purchasing the stores in 1937.

Where it began

A potted history of the John Lewis Partnership, our origins, our passion for retail and how we became the UKs first co-owned retailer.

1864

The start of something big

John Lewis opens a small draper’s shop on Oxford Street, London

1905

Expanding the business

John Lewis buys control of Peter Jones, after he noticed it was doing rather well

1914

Keeping it in the family

John Lewis hands control of Peter Jones to his son John Spedan Lewis

1918

The Gazette published for the first time

The idea with this weekly in-house magazine was to keep Partners informed of how the business was perfoming and any other important notices. It is still going strong today

1919

Dipping our toes into democracy

John Spedan Lewis sets up a staff council and a charitable donation committee

1920

The benefits of co-ownership

Partners receive their first Partnership Bonus in the form of share promises

1929

Wellbeing firmly on the agenda, even back then

Medical service created, 19 years before the NHS, providing free healthcare for all Partners

1937

Moving into food retailing

The Partnership buys Waitrose and a chain of ten shops from Wallace Waite

1940

Grand plans

The Partnership doubles its size by buying 15 branches of the Selfridge Provincial Stores Group

1963

A true pioneer of retailing

Our democratic founder John Spedan Lewis dies

1970

Big news!

Partners receive Partnership Bonus in cash rather than stocks and cash

1979

Recognising Partner loyalty

Six months long leave is introduced to Partners for 25 years of service to mark the 50th anniversary of the first Trust Settlement

2001

Digital growth

Our venture online started with the launch of Johnlewis.com

2016

Meeting our customer demands

John Lewis Magna Park Distribution Centre extension opens, allowing for improved efficiency and customer service

2018

Same name, but different

John Lewis and Waitrose rebrand to John Lewis & Partners and Waitrose & Partners

2021

Supporting families

First UK retailer to introduce six months’ equal parenthood paid leave and two weeks’ paid pregnancy loss leave

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