Ethics and Sustainability

We seek to be a Partnership for positive change, championing equality, sustainability and wellbeing. The Partnership takes an integrated approach to being a more sustainable, ethical business. Focusing on six areas, each is critical if we are to protect the planet and respect and support the interests of all those touched by our business.

People in supply chains: Protecting the rights of workers in our supply chain and championing worker voice
Agriculture, aquaculture, fisheries and raw material sourcing: Guaranteeing a fair deal for producers, and supporting them to farm with nature
Circularity and waste: Designing with circularity in mind and eradicating waste
Climate action: Reducing greenhouse gas emissions in operations and supply chain
Health, nutrition and wellbeing: Enabling customers to lead a healthy and happy life
Social impact: Sense of connection and giving back through communities and charitable causes

Our commitments…

Alongside our five-year Partnership Plan, we also launched several new ethics and sustainability commitments:

• We brought forward our ambition to be net zero carbon across our entire operations by 2035. This will be supported by removing fossil fuels across our entire transport fleet by 2030. All our heavy goods vehicles will also be converted to bio-methane gas, which is made of food waste, by 2028.
• Waitrose will ensure greenhouse gas emissions from our UK f arms are net zero by 2035.
• We will halve food waste in Waitrose’s supply chains, and help halve our customers’ food waste by 2030.
• All product categories in John Lewis will have a ‘ buy back’ or ‘ take back’ solution by 2025.
• All key raw materials in our own-brand products will be from sustainable or recycled sources by 2025.
• We will develop sustainable rental and resale options for our John Lewis customers.

Read more about our work to create a more sustainable business.