Retail Operations

Why do our customers keep coming back? Quite simply, because they know they won’t be disappointed. And more often than not, they’re delighted. That’s because we do our very best to make their shopping experience one of life’s small pleasures.

Along with Visual Merchandising, you’ll work closely with our branches to shape the way in which customer services and goods are provided. You’ll use research to recommend even more ways we can exceed customers’ expectations, as well as helping to develop new store formats, space planning and buying.


Roles include Project Managers, Administrators, Implementers, Selling Development Managers, Designers and Business Managers.

Want to help shape the way we operate?

Latest Jobs...

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John Lewis

Customer Delivery Driver / Installer - LGV / HGV C1 - Theale Customer Delivery Hub


 South East England

Pay in range: £10.20 - £13.77, plus benefits. The pay range for this role will increase to £10.38- £13.77 from 1st April 2017.

Closing Date: 2/3/2017

John Lewis

Maintenance Technician - Magna Park Campus

 Milton Keynes

 Central England

Pay in range of £11.70 - £15.50 plus shift premium (20%). This is negotiable dependent on relevant skills and experience. The pay range for this role will increase to £12.20 - £15.90 plus shift premium (20%) from 1 April 2017.

Closing Date: 26/3/2017

John Lewis

Senior Ecommerce IT Operations Manager



Pay in range: £63,500 - £86,500 neg. (From 1st April, this will increase to £64,500 - £86,500)

Closing Date: 2/3/2017