Senior management roles within our John Lewis department stores offer the chance to become part of the leadership team and steering group of the country’s most trusted retailer.
Every one of our growing number of department stores has a senior leadership team responsible for executing the overarching John Lewis strategy at a local level. As a vital part of that important team, it’ll be down to you to maintain the standard of customer service that has been the foundation of our reputation for nearly 150 years.
Of course, we won’t expect you to hit the ground running. We do things differently at John Lewis, and you’ll spend your first few months learning all about our procedures and practices on our Management Development Programme. This will be tailored to your experience and designed to equip you with all the skills needed to fulfil a long and successful management career at the Partnership.
In your role, we’ll look to you to nurture the Partnership Spirit within your branch, ensuring it remains a place were Partners love to work and customers love to shop. All of our Partners have a say on how their branch is not only run but managed – and you’ll listen to Partner feedback in the Partner Survey and provide a clear vision to those working within your store.
Senior management roles tend to be divided between customer-facing departments – including selling departments, catering and customer service – and operational support functions such as finance, supply chain and administration.
In addition, each branch has a Personnel Manager who holds overall responsibility for planning the recruitment, training and development of Partners in the branch.
If you’re interested in pursuing a Senior Management career at one of our John Lewis department stores, please visit Search Jobs and Apply.